42 Shared IT Servicesposted by John Spacey, April 16, 2011
Shared services drive IT efficiency — these 42 IT services are ripe to be shared. However, many organizations have replicated these technologies in their business silos. How many of these IT services do your business silos share?
Reference ArchitectureIt's the most generic reference architecture possible — business silos and common services.
As an organization matures the shared service stack grows relative to the business silo stack. This transformation is often driven by a enterprise architecture group.
Shared ServicesThese 42 technologies are natural candidates for shared services.
There are two types of shared IT services:
i. Services that are business agnostic such as networking and computing.
ii. Services that have such wide scope they impact the entire business such as ERP.
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