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42 Shared IT Services

        posted by , April 16, 2011

Shared services drive IT efficiency — these 42 IT services are ripe to be shared. However, many organizations have replicated these technologies in their business silos. How many of these IT services do your business silos share?

Reference Architecture

It's the most generic reference architecture possible — business silos and common services.

reference architecture

As an organization matures the shared service stack grows relative to the business silo stack. This transformation is often driven by a enterprise architecture group.

shared service reference architecture

Shared Services

These 42 technologies are natural candidates for shared services.

IT services

There are two types of shared IT services:

i. Services that are business agnostic such as networking and computing.
ii. Services that have such wide scope they impact the entire business such as ERP.

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