Business Architecture At 50,000 Feetposted by John Spacey, February 11, 2011
Business architecture sounds like a simple enough term — but ask someone to define it and they usually come up at a loss.
The DefinitionBusiness architecture is a set of tools for aligning a business model with business operations.
Relationship to Enterprise ArchitectureBusiness architecture is part of enterprise architecture (EA). The four domains of EA are business, application, data and technical architecture.
The Five Views of Business ArchitectureBusiness architecture provides a comprehensive blueprint of an organization or business unit. Typically, five different views of the organization are developed.
Tactical approaches for achieving business goals and metrics that can be used to track progress.
Describes enterprise business services including core business, business management, customer-facing and partner relationship functions.
Organizational vocabulary and relationships between key concepts such as customer, supplier etc...
Core processes that transcend organizational boundaries. Describes roles, resources and controls involved in each process.
Maps capabilities to roles, groups and business units.
Current vs Target Business ArchitectureBusiness architecture documents both the current (as-is) and the target architecture (based on business goals). It is a common pitfall to spend too much energy documenting the current state. The current state has little value on its own — it is only required in order to identify gaps. Gaps in capabilities such as services, processes, people, business integration and tools and identified and ranked.
Value of Business ArchitectureYou might be wondering — what is the value of all this?
Business architecture is a foundation used to enhance accountability and improve decision-making. This happens as part of IT governance. The end result:
- better value for IT investment
- improved business operations
- legal compliance
This translates to business benefits such as higher sales, reduced costs, reduced risk, increased customer satisfaction, enhanced brand and reputation and better relationships with partners and suppliers.
Keeping your dashboard designs simple.|
Perfectly elegant architectures that are perfectly out of touch.|
Yes and no. There's no ITIL certification process offered by ITIL itself. However, an organization that's reached ITIL maturity can generally be ISO 20000 certified.|
Modern technology customers and industry insiders are faced with a constant stream of change. Human ability to adapt to this pace of change is remarkable. |