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The convergence of social media, software and gaming.

Sales gamification will pay a huge windfall to the first CRM vendor to get it right.

Games are fun, challenging, competitive, fair and addictive — can you say the same about your job?

Back-to-basics ITIL definitions that may serve as a useful executive overview.

The following template captures your high level enterprise architecture.

Enterprise Architecture — solving the world's problems one big box at a time.

The answer isn't as obvious as you may think.

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