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The 9 Essential Enterprise Services

        posted by , March 27, 2011

Cities have essential services such as water, electricity, roads and garbage collection for a reason — if every city resident had to do it themselves it would be chaotic and expensive.

Enterprises are the same — there are certain technologies that are so essential that it would be too complex and expensive for every organizational silo to do their own thing.

These 10 essential services are a priority for enterprise architecture and technology governance because they address common business needs. Employing shared services in these areas dramatically reduces costs and improves quality.

1. Networking

Networking encompasses a wide range of services including connectivity, communications and security.

2. Computing

Computing includes processing, memory and data storage. In the past, IT and business silos often used disparate systems. With advances in distributed computing and virtualization — computing is increasingly viewed as a shared commodity that can be scaled on demand.

3. Security Repository

A central repository for authentication and authorization data. Key for security, audit compliance and to support functionality such as single sign-on.

4. ESB

Eliminates dependencies between service producers and consumers. Support loosely coupled, reusable architectures such as SOA.

5. Enterprise Data Services

Services that provide access to critical enterprise data. Improves data quality, reduces rekeying and supports processes.

6. BPM

A tool for orchestrating business processes. Key to automating and optimizing business and operations.

7. ETL

Extra, Transform, Load — a tool for high speed batch integration. Essential for high volume integrations such as loading data warehouses.

8. Data Warehouse

A database used for reporting — structured to support online analytical processing (OLAP) and data mining. Often maintains historical data and snapshots.

Critical for decision support functions.

9. CMS

Content Management Systems enable self-service web publishing and collaboration.

Key for web based communication, collaboration and knowledge sharing with customers, partners, employees and regulators.


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