The 9 Essential Enterprise Servicesposted by Anna Mar, March 27, 2011
Cities have essential services such as water, electricity, roads and garbage collection for a reason — if every city resident had to do it themselves it would be chaotic and expensive.
Enterprises are the same — there are certain technologies that are so essential that it would be too complex and expensive for every organizational silo to do their own thing.
These 10 essential services are a priority for enterprise architecture and technology governance because they address common business needs. Employing shared services in these areas dramatically reduces costs and improves quality.
1. NetworkingNetworking encompasses a wide range of services including connectivity, communications and security.
2. ComputingComputing includes processing, memory and data storage. In the past, IT and business silos often used disparate systems. With advances in distributed computing and virtualization — computing is increasingly viewed as a shared commodity that can be scaled on demand.
3. Security RepositoryA central repository for authentication and authorization data. Key for security, audit compliance and to support functionality such as single sign-on.
4. ESBEliminates dependencies between service producers and consumers. Support loosely coupled, reusable architectures such as SOA.
5. Enterprise Data ServicesServices that provide access to critical enterprise data. Improves data quality, reduces rekeying and supports processes.
6. BPMA tool for orchestrating business processes. Key to automating and optimizing business and operations.
7. ETLExtra, Transform, Load — a tool for high speed batch integration. Essential for high volume integrations such as loading data warehouses.
8. Data WarehouseA database used for reporting — structured to support online analytical processing (OLAP) and data mining. Often maintains historical data and snapshots.
Critical for decision support functions.
9. CMSContent Management Systems enable self-service web publishing and collaboration.
Key for web based communication, collaboration and knowledge sharing with customers, partners, employees and regulators.
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